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Nekt Academy
Nekt Training · 30 minutes

From your data to intelligence.

A condensed view of the platform: connect, organize, transform and put data to work.

Overview + real cases
The path

Six topics, one journey.

01
Ingestion

Bring the right data, at the right frequency.

02
Storage

Lakehouse, Catalog and layers.

03
Context

Teach what the business means.

04
Transformations

Model what has become routine.

05
Activation

Take data to decisions and action.

06
Governance

Operate with confidence and control.

How it all connects

From source to action, one integrated architecture.

Sources
CRM
Ads
ERP
Product
Databases
Files
→
Nekt · Data + context
Bronzesource preserved
Silverorganized data
Goldready to use
Catalog + semanticsbusiness meaning and rules
+
TransformationsQueries, Notebooks and Pipelines
→
Consumption and action
BI
Data API
Destinations
Data MCP
MCP Gateway
Governance and observabilityPermissionsRunsLogsLineage
01 · Ingestion

The question comes before the connector.

Connecting everything increases cost and complexity. Start with the sources and tables that answer the first use case.

What can come in

  • ApplicationsCRM · Ads · ERP
  • DatabasesPostgres · MySQL
  • FilesCSV · Sheets · S3
  • UnstructuredPDF · text · images

Four decisions

  • Streamswhich tables?
  • Fieldswhat's needed?
  • Syncfull or incremental?
  • Cadencewhen does it need to update?
Use case · Marketing + sales

Media shows the click. CRM shows the revenue.

Meta + GoogleCampaignsspend, clicks and leads
CRMSales funnelstage, opportunity and sale
NektCommon identitylead, campaign and channel
GoldFunnel by channelCPL, conversion and revenue
DecisionReallocate budgetto channels that drive revenue

The value appears when different sources start to answer the same question together.

02 · Storage

Bronze preserves. Silver organizes. Gold serves.

The lakehouse keeps history and separates data as it arrived, as it was cleaned and as it will be consumed.

B

Bronze

Faithful copy of the source and the basis for traceability.

facebook_ads_campaigns
S

Silver

Types, names, keys, deduplication and reusable rules.

campaigns_cleansed
G

Gold

Table designed for a decision, report or activation.

marketing_daily_performance
03 · Context

The Catalog explains the data. Context explains the business.

Description in the Catalog

  • Tableassinaturas
  • Columnstatus
  • Granularity1 row / subscription
  • Relationshipcustomer_id

Context document

  • Active customeractive contract
  • Revenueconfirmed payment
  • Churncanceled in the period
  • Exceptionstests and internal excluded
Semantic Layer

One definition prevents four answers.

When “revenue”, “active customer” and “conversion” have an explicit rule, people, dashboards and agents use the same meaning.

  • Without context: each consumer interprets columns and exceptions.
  • With context: the rule travels with the data.
  • Result: less rework and more reliable answers.
context.md
## Recurring revenue

MRR counts only active subscriptions
with a confirmed payment in the month.

Exclude internal accounts and test environments.

Official source: Gold.mrr_monthly
04 · Transformations

Query when the data is enough. Notebook when code comes in.

ToolBest forExamplesResult
NotebookPython, PySpark, external APIs, files, AI and ML.Forecast, enrichment, scoring, classification.One or more consumption-ready tables.

Rule of thumb: start with SQL. Move to a notebook when logic, volume or integration truly calls for it.

A Query that becomes Gold

If the question repeats, the answer should become a model.

  • Input: cleaned campaigns in Silver.
  • Rule: standardize channel and sum by day.
  • Output: a stable Gold for BI, MCP and activation.
  • Trigger: run after the sources update.
marketing_daily_performance.sql
SELECT
  date,
  channel,
  SUM(investment) AS investment,
  SUM(leads) AS leads,
  SUM(revenue) AS revenue
FROM Silver.marketing_unified
GROUP BY date, channel
When SQL isn't enough

Notebooks turn data into new products.

01Sales forecast

Deal history becomes probability by stage and monthly scenarios.

02AI-powered support

Conversations become topics, recurring questions and documentation gaps.

03External enrichment

Companies and addresses receive attributes from specialized APIs.

The pattern repeats: read from the Catalog, apply specialized logic and save a table the rest of the platform can use.

05 · Activation and consumption

Data needs to reach where the decision happens.

01

Data MCP

Agents query the Catalog and context in natural language.

02

Data API

Applications access tables programmatically.

03

Destinations

Clean data flows back to CRM, ads and operations.

04

BI

Dashboards read the same Gold used by other channels.

New · Nekt MCP Gateway (Beta)

Configure once. Roll out agents with control.

ToolsCRM, ads, support...MCPs with reads and actions
ConfigurationOnce in Nektno individual setup
GovernanceTools and permissionsper person or group
GatewayA single MCPcentralized access to the stack
ClaudeReady to usepolicies propagated automatically

Example: Claude analyzes all the history available in Nekt and, via the Gateway, queries or takes actions in the connected tools, always within the permissions set by the organization.

Closing the loop

Idle Gold is just a potential report.

GoldCustomer at riskscore + reason + owner
DestinationUpdates the CRMfield and task for the owner
SlackAlerts the teamcontext ready for action
OperationsTakes actioncontact, campaign or retention
SourceResult flows backnew data closes the loop

Activation turns the pipeline into a cycle: data drives action, action generates new data, and the model improves.

Additional case · Billing + CRM

The CRM works better when it knows the real revenue.

BillingPaymentsamount, status and recurrence
CRMAccounts and dealsowner, stage and activity
NektCustomer 360MRR, plan and last charge
HubSpotUpdated contextsales and CS prioritization
MCP + BISame truthad hoc analysis and questions
06 · Observability and governance

Confidence means knowing what ran, what failed and who has access.

01
Runs

Status and history of each execution.

02
Logs

Technical detail and failure summaries.

03
Alerts

The team is notified before the consumer.

04
Triggers

Runs on a schedule, by event or on demand.

05
Permissions

Access by user, group and resource.

06
Traceability

From the Gold table to the original source.

In practice · SaaS

A playbook connects acquisition, revenue and retention.

SourcesCRM + billing + productacquisition, payment and usage
SilverUnified customerone identity across systems
GoldMRR + health scorerevenue, adoption and risk
ConsumptionBI + MCPanalysis and questions from the team
ActivationCRM + Slackpriority and next action
In practice · Agency

The architecture repeats. Context changes per client.

  • Catalog per client for external sources and deliverables.
  • Internal catalogs for operations, benchmarking and management.
  • Isolated Bronze preserves each source without mixing accounts.
  • Standardized Gold compares channels and clients with the same rule.
Client AMeta + Google + CRMdedicated catalog
Client BMeta + RD Stationdedicated catalog
InternalAgency operationsperformance and profitability
DeliverableReport per clientisolated and automated
Next step
Pick a decision. Connect what's needed. Deliver value.

The first use case doesn't need to model the entire company. It needs to produce a reliable answer and reach whoever will act on it.

source→Gold→action
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